Cybercriminals are exploiting automated phone systems (IVR)

Cybercriminals are exploiting automated phone systems, known as Interactive Voice Response (IVR), to steal personal data. Hackers trick the IVR system into believing they are the legitimate user, allowing them to reset passwords, access accounts, and steal sensitive information without the victim's knowledge. This type of attack is becoming more prevalent, posing a significant threat to individuals' financial security and privacy. To protect against these attacks, it is crucial to be cautious when sharing information over the phone, utilize strong unique passwords, enable two-factor authentication, and promptly report any suspicious activity on accounts.